RESEARCH · DESIGN · SERVICE TRANSFORMATION
Ihsan
Biantoro.
I work across research, service design, and operational improvement.
I help organisations, including businesses, governments, and NGOs, understand complex challenges and turn insights into better services and operations.
My approach combines human-centred design and business process re-engineering to create solutions that meet human needs while supporting long-term organisational sustainability.
COMMUNITY & MENTORSHIP
Good work is built
through shared learning.
I offer mentorship and guidance in transitioning into product research, building research operations, developing research strategies, facilitating design thinking and problem-solving workshops, learning service design, and preparing for master's degrees and scholarship applications.
If you want to have a 1on1 session, you can reach me on ADPList.
REVIEWS